Join the J-Pay Team

Requirements

• • – Bachelor’s degree in computer science or information technology, or equivalent experience
  • – Over 5 year’s experience in Java development
  • – Experience in designing and developing modern distributed applications
  • – Experience in Java 8/Spring 4.x, SpringBoot/RabbitMQ/OracleDB, MongoDB/microservice architecture/JUnit
  • – Critical thinking ability
  • – Team player
  • – Strong problem-solving capacity
  • – The ability to take initiative and be self-motivated

What You’ll Do:

• • – Build Relationships – across J-Pay and within the Merchant Teams to ensure J-Pay continually meets the needs of the merchant and works in a collaborative way to drive growth
  • – Challenge – work with the Global Account Management Team as we grow to help develop and improve our ways of working to bring speed and quality to the merchant experience
  • – Drive commercial growth with our merchants – be the payments expert focusing on account optimization and ongoing conversion growth opportunities
  • – Be the Face of J-Pay – every day you are J-Pay and we want you to bring your unique style as a trusted pair of hands to your merchant
  • – Spin Plates – manage internal and external priorities for your merchants and deliver on challenging timescales
  • – Speak up internally and ensure your merchant has a voice in our business
  • – Play your part in driving a positive and fun culture in the business

Who You Are:

• • – Fun – we want you to bring your unique sense of fun to the office to ensure we win as a team
  • – Driven – we need real self-starters; team members who thrive when the solution is unclear or the hill that needs to be climbed is vertical
  • – Passionate – love what you do every day and have the ferocity to get things right – even if the decision is the tough one
  • – Commercial Acumen – bring common sense to what sometimes appear complex dilemmas and focus on driving mutual growth for both J-Pay and your merchants
  • – Simplicity – is key in what we do – guiding your merchants through decisions in a simple way
  • – Data – be good with data analysis but more importantly know how to tell the data story
  • – Planning – prioritize and plan what you need to do so to meet moving challenging deadlines

What We Offer:

• • – Attractive monthly salary paid in line with experience
  • – Vacation, sick, and paid holidays
  • – Full-time: 5/2 (Saturday and Sunday days off)
  • – A modern office-based workplace with all necessary equipment located in Limassol
  • – A team of top international professionals to learn from
  • – Multicultural working environment

Responsibilities:

• • – Manage daily operational relationships with merchants and be the first point of contact, influencing merchants’ perception of service quality.
  • – Manage merchants’ operational queries and issues to successful resolution.
  • – Proactively educate merchants on various topics including using and navigating Unlimit’s portals, reports, and reconciliation.
  • – Troubleshoot, analyze, resolve, track, escalate, and document various technical problems.
  • – Monitor and report on processing performance.
  • – Collect merchant feedback and share it with internal teams to identify potential new features or solutions.
  • – Work with various internal stakeholders to resolve client inquiries and guarantee high-quality project delivery.
  • – Proactively identify opportunities to improve the customer journey/experience.
  • – Optimize and automate processes, with a strong focus on scalability.
  • – Be an internal product advocate, track product processes, and contribute to the platform by providing feedback and issues received from merchants.

Requirements:

• • – Bachelor’s degree in Business Administration, Management, or a related field.
  • – Proven experience in Merchant Service or customer service roles.
  • – Familiarity with the payment processing industry.
  • – Strong communication and interpersonal skills.
  • – Excellent problem-solving abilities and attention to detail.
  • – Ability to work effectively in a fast-paced, dynamic environment.
  • – Ability to collaborate with cross-functional teams and stakeholders to achieve common goals.
  • – Prior experience in process improvement and project management is a plus.

Responsibilities

• • – Develop and maintain web pages using modern CSS methodologies
  • – Implement and manage adaptive and responsive design
  • – Utilize CSS preprocessors (SCSS, LESS) effectively, including creating and maintaining mixins
  • – Work with and contribute to the design system
  • – Write clean, maintainable TypeScript code, leveraging new features and Type Utils
  • – Work with TypeScript templates and manage unknown types using TypeGuards
  • – Develop Angular applications following best practices (Standalone, LazyLoading, Pipe + Directives, Injection)
  • – Manage application state and ensure efficient change detection
  • – Handle RxJS for reactive programming and prevent memory leaks with Async pipe
  • – Conduct unit testing to ensure code quality
  • – Use polifills and jQuery when necessary
  • – Manage build processes using gulp and npm

Requirements

• • • CSS Skills
    • Proficiency in CSS, including BEM or other methodologies
    • Strong understanding of adaptive and responsive design principles
    • Experience with CSS preprocessors (SCSS, LESS) and the ability to write custom mixins
    • Familiarity with working in and developing a design system

• • • TypeScript Skills
    • Ability to define and utilize types effectively
    • Knowledge of Type Utils and the latest TypeScript versions
    • Experience working with templates and managing unknown types with TypeGuards

• • • Angular Skills
    • Adherence to Angular best practices including Standalone components, LazyLoading, Pipe + Directives, and Injection
    • Experience with Angular build configuration (angular.json)
    • Understanding of RxJS and managing change detection
    • Knowledge of Async pipe and strategies to prevent memory leaks
    • Experience with state management in Angular applications

• • • Additional Skills
    • Experience with unit testing frameworks
    • Familiarity with polifills and jQuery
    • Proficiency in build tools such as gulp and npm
    • Strong problem-solving skills and the ability to use debugger tools (dev tools)
    • Capability to learn new technologies and methodologies
    • Demonstrated responsibility and ability to work independently

• •    Desired Traits
  •    Self-motivated with a continuous learning mindset
  •    Strong sense of responsibility and accountability